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FAQ

  • Are you the manufacturer?

    Yes, our company has engaged in Massage Products manufacturing & exporting for 8 years  and has an experienced R&D team. Our factory is located in Wenzhou, own more than 6000㎡ production area.

  • Can I ask for a sample? And how long about the leadtime?

    Yes,but the samples are charged, the leadtime of a sample is 3-5 days.
    We can deduct the sample fee to you upon your bulk order is placed.

  • Can I do our logo on products?

    Absolutely,we could do your logo on your products and gift-box.


  • What’s the delivery time?

    It usually takes about 25- 30 days to process for container order. Sample order within 5-7 days.

  • Can I ask for a sample? And how long about the leadtime?

    Yes,but the samples are charged,but the amount could be refunded to you upon your bulk order is placed.The leadtime of a sample is 3-5 days.

  • What's the leadtime for bulk order?

    Normally the leadtime for bulk order is 15-25 days.

  • MOQ & Delievery time?

    MOQ is 10pcs without logo,200pcs with your logo, 1000pcs with color box and printing according to your artwork design.
    After full payment of 1000pcs color boxes, we can help to keep the balance color boxes in our stock for repeat orders.

  • Which nations are the main selling markets?

    Our products are exported to the Europe and the United States and other dozens of countries and regions, sales outlets throughout the Chinese mainland. We can also provide product supports with buyer office and many trading company get goods from our factory.


  • Can I do mix order?

    Yes, you can do mix order.


  • How to delivery goods？

    When you confirm the order quantity of product,we will give you total CBM,then you can decide send by express,by air or by sea.

  • Product guarantee time?

    12 months after you receive the goods in your country.Usually we check the quality one by one before packing.

  • What’s the benefit for long term importers or distributors?

    Can get the lowest price on old and new product,can use your own logo and stickers freely. After sell service will be high attention and will be solve in a short time.

  • Why choose FREE FIELD as your supplier?

    1)High quality:we choose brand parts on product,can ensure each product pass several different country’s test and get certification for customer.
    2)Newest design:every year we push at least 2-3 new model product for customer develop their market.we also can change the product according to customer’s design.
    3)Our advantage:have our own land workshop and product patent,Product certification for different countries.With BV,SGS,BSCI factory inspection every year. Professional after-sale service team.

  • What is the payment term?

    T/T, L/C or west union are all available.


  • Do you have certificates for products.

    Our products have passed the certifications of CE, RoHS, FCC, CB, UL, KC and factory audited ISO9001:2015.

  • What about the product color?

    It could be customized based on MOQ.

  • Which Port is near your factory?

    Ningbo Port by sea for bulk quantity
    Shanghai Port by air for small quantity
    Wenzhou City by express in a very fast time (For sample: FedEx, DHL, UPS, TNT are available for door-to-door delivery)